Support
At Funrize Casino, we've built our reputation on more than just exciting games and generous bonuses—we're committed to providing exceptional player support whenever you need it. Our dedicated team stands ready to assist with any questions or concerns, ensuring your gaming experience remains smooth and enjoyable.
24/7 Live Assistance
Our professional support agents are available round-the-clock through our responsive live chat feature. Whether it's 3 PM or 3 AM, you'll connect with a real person in under 60 seconds who can help resolve account issues, answer questions about our 125,000 Tournament Coins welcome bonus, or address any other concerns.
Multiple Contact Options
We understand everyone has different communication preferences:
- Live Chat : Instant assistance with typical response times under 1 minute
- Email Support : Reach our team at support@funrize.com with detailed responses within 2-4 hours
- Comprehensive FAQ Section : Find immediate answers to common questions about payments, bonuses, and gameplay
Payment Support Specialists
Our dedicated payment team specializes in handling all transaction-related questions. Whether you're using Visa, MasterCard, Discover, ACH, or Skrill, our experts can help with deposits, withdrawals, and any processing concerns. Most withdrawal requests are processed within 1-7 days, depending on your chosen method.
Game Assistance
Encountering issues with any of our 130+ games from Netgame or Pragmatic Play? Our technical support specialists can troubleshoot problems and explain game rules or features to enhance your gaming experience.
Personalized Account Support
Your account security and personalization matter to us. Our team can assist with:
- Account verification procedures
- Setting responsible gaming limits
- Password resets and security measures
- Profile updates and preferences
Commitment to Resolution
What sets our support team apart is our dedication to finding solutions. We don't just answer questions—we follow through until your issue is completely resolved. Our support specialists undergo rigorous training on all casino operations, ensuring they can address even complex situations effectively.
When you choose Funrize Casino, you're never gaming alone. Our professional support team is always just a click away, ready to provide the assistance you deserve with courtesy, efficiency, and genuine care.